Digital Service Policy

1. Digital Nature of Service

BrndColab is a digital platform that facilitates connections between content creators and sponsors. As such, we do not ship physical products or goods.

2. Service Delivery

Our services are delivered instantly through our platform:

• Zing purchases are credited immediately to your account
• Contact information is unlocked instantly when zings are used
• Profile updates and listing changes are reflected in real-time

3. Platform Availability

BrndColab strives to maintain 24/7 platform availability, subject to:

• Scheduled maintenance windows
• Technical updates
• Unforeseen service interruptions

4. Service Support

For any issues with our digital services:

• Contact our support team through the app
• Email us at support@brndcolab.com
• Response typically provided within 24 hours

5. Updates and Changes

We may update our digital service policies at any time. Users will be notified of significant changes through the app or email.